I went to buy 2 coach tickets to KL, they quoted me $29 each ticket.

I was made like a fool when I went to their office in China Town (closed now) to collect the tickets where they were unavailable. They promise to deliever to me the next day and I waited for more then 24 hrs and hear nothing from them until I called on the day after next.

When I received the tickets, it was stated clearly that each ticket was $27. When I clarify with them, they said it was a service charged. This wasn't told when I ask for the tickets. They breached the Fair Trade Act!

When I requested a refund via email with reminder, 3 days ago, they did not bother to reply.

This is the kind of thrid class lousy service I received from them.

NOT RECOMMENDED TO DO BUSINESS WITH THEM! HINDEN CHARGES!

i went to Seiki travel today at Tiong Bahru to collect my Gold Coast tour
tickets and it was a pleasant experience. From what i understand and spoke to a staff after reading this forum, Seiki Travel and Seiki Holidays is totally 2 different company. The one at lucky plaza is Seiki Holidays and the boss is from China, whereas Seiki Travel is a local boss.

last december i went to starcruise with seiki . enjoy their customer service and they attended me patiently .

Had a wonderful service from a lady call Angel at the Tiong Bahru plaza branch. We booked a 3d2n Langkawi package from her. she was really helpful and efficient in helping us take the package. Will go back there again.