I write to commend on the pleasant service their Staff from IMM Seiki Travel has rendered me in booking a Hong Kong holiday. She showed initiatives, was assuring, polite and patient in answering questions to my satisfaction. I checked out other travel agents prior to booking with Seiki and it was this seiki staff’s good customer service that made me decide to have my holiday (5D/4N Hong Kong) booked through her. Two days before departure for Hong Kong, She even called me up to remind me to do online seat reservations. She is wonderful!

I am very like seiki travel imm branch .They 3 staff provde good customer service .And very patient to explain the tour to us .We all feel very satisfied with the service !

Their website is not updated and they don't reply e-mail. Just an useful information, they don't have any guided tours to Vietnam only free and easy. Perhaps you can try calling them before going directly. They only have like 1 staff at the IMM branch and I had to wait very long as they had another customer before me.

called their tampines branch but booked at Sembawang branch as it was nearer to my place. Enjoyoed the service and patience from them thou it was jux a nearby short getaway.

Your review
The agent from Tiong Bahru Plaza was very helpful when I booked a cruise on the Superstar Virgo. Will go back to this agent again.

saw their advert on Popular Mag & tried their Club Med Cherating package in June. It was splendid..as i didnt had a driving license they actually drove me & my daugther all e way there & back..e personalise service and touch was very good!

Great customer service, good deals, strongly recommended!

I always book starcruise trip with them. They are always so nice, patient and polite. Their customer service is commentable.

I enquired about the starcruise to seiki travel, i think about one hour . they replied me patiently and explained me , they are helpful . when i called other agency , they refused my call and cut off the phone line . SO , I like seiki's customer services .

i went to Seiki travel today at Tiong Bahru to collect my Gold Coast tour
tickets and it was a pleasant experience. From what i understand and spoke to a staff after reading this forum, Seiki Travel and Seiki Holidays is totally 2 different company. The one at lucky plaza is Seiki Holidays and the boss is from China, whereas Seiki Travel is a local boss.

last december i went to starcruise with seiki . enjoy their customer service and they attended me patiently .

Had a wonderful service from a lady call Angel at the Tiong Bahru plaza branch. We booked a 3d2n Langkawi package from her. she was really helpful and efficient in helping us take the package. Will go back there again.